Developing a “Peel Good” HubSpot Solution for StickerYou
How Inflectiv helped custom sticker retailer StickerYou level up.
StickerYou’s sales, customer service, and marketing teams were bogged down with time-consuming and manual processes in multiple standalone, disconnected systems.
You might say they were a bit stuck.
The StickerYou team engaged Inflectiv to architect and implement a solution that had two purposes:
- Improve team efficiency and ROI by consolidating from legacy tools including Salesforce, HelpScout, Zoom, Briskine, SnapEngage and into HubSpot Service Hub.
- Improve business intelligence through real-time activity and reporting dashboards for different teams.
Inflectiv built a new, powerful and streamlined HubSpot Service Hub solution to become the single source of truth for StickerYou’s growth data.
The StickerYou team was trained on updated processes they will all (ahem) adhere to.
Following the implementation, team performance has improved, reporting is more accurate, and employee morale has improved significantly.
“The team at Inflectiv was very clear and concise right from the start. They engaged FULLY with us every step of the way.”
– Patrick Heffron, CFO, StickerYou
